News & Insight
TWI Knowledge Certification
A flexible on-line program providing precursory Training Within Industry knowledge to accelerate individual and organizational results. Shigeo Shingo, one of the principals behind Lean, said: “We have to grasp not only the [...]
TWI in the United States – Historical Development
In 1940, when the United States decided to enter World War II, the country faced a severe labor shortage for manufacturing and producing critical war equipment such as aircraft, warships, anti-aircraft guns, and [...]
Standard Work – Work Standardization
Standard Work - tentatively translated as Work Standards. The term “Standard Work” has various definitions and is sometimes interpreted differently. Standard Work is the best method currently identified for performing a task, an operation, [...]
What’s In It For Me – A Critical Factor in Improvement Initiatives
“People”, respect, collaboration, and working together - these are always emphasized in any operational or improvement activity. Last week, I had a chance to talk with a colleague who works as an improvement specialist. [...]
Job Relations – The Foundation of Workplace Relationships
At the core of every production or service system lies the human element - across all levels. Regardless of the level of automation or the sophistication of policies and processes, people remain central to [...]
Job Relations – Workplace Relations
At the core of every operational and continuous improvement system lies the human element. No matter how advanced the technology or equipment, or how well-designed the management system is, people remain at the center [...]
Improvement Kata – A Structured Pattern for Continuous Improvement Thinking
Improvement Kata, as presented by Mike Rother, is described using the term Scientific Thinking Patterns. This concept is formally researched and published in the book Toyota Kata (2009). An interesting point Mike shared is [...]
Job Relations and Gallup – 12 Questions to Measure Engagement
Engagement, or employee engagement, is a topic that has never stopped being “hot.” If you search on Google using keywords like “engagement” or “motivation,” you will find hundreds of thousands of articles. In simple [...]
Hands-on Training Area
This article aims to highlight a practical approach to strengthening the commitment to scalable and effective training implementation within organizations. Mr. Art Smalley shares a best practice from Toyota in developing workforce capabilities - establishing [...]
Five Essential Requirements of an Effective Supervisor
Five Essential Requirements of an Effective Supervisor An effective frontline supervisor is expected to demonstrate five core capabilities: Job Knowledge Knowledge of Responsibilities and Authority Job Instruction Skills Improvement Skills Leadership Skills ① Job Knowledge [...]
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